Privacy Policy

Effective Date: August 1, 2025 | Last Updated: April 12, 2026

1. Introduction

AMZDOC LLC ("AMZDOC," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (amzdoc.help) or use our services.

This policy complies with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable U.S. federal and state privacy laws. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

Category	Examples	Source	Purpose
Identifiers	Name, email, phone, Telegram handle	Contact form, direct communication	Service delivery, communication
Commercial	Services purchased, payment history, case details	Service engagement	Service delivery, billing
Internet Activity	Browser, IP, pages visited, referrer, device info	Google Analytics, server logs	Website improvement, analytics
Professional	Amazon seller account details, business name, marketplace, account status	Service engagement	Service delivery, case assessment

We collect personal information only when it is voluntarily provided by you or automatically collected through standard web technologies as described in Section 8.

3. How We Use Your Information

We use your personal information for the following business purposes:

To provide, maintain, and improve our consulting and document preparation services
To communicate with you about your case, inquiry, or service status
To process payments and issue invoices
To comply with legal and regulatory obligations
To protect our rights, property, and safety, and to prevent fraud
To respond to law enforcement requests as required by applicable law
To analyze website usage and improve user experience (in anonymized, aggregated form only)

We do not sell, rent, or lease your personal information to any third party. We do not share your personal information with third parties for their own marketing or advertising purposes. We do not use your personal information for automated decision-making or profiling.

4. Information Sharing and Disclosure

We may disclose your information only in the following limited circumstances:

With your explicit consent: When you specifically authorize us to share information with a named third party
Service providers: With trusted third-party service providers who assist in operating our business (e.g., payment processors, email delivery services, hosting providers). These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate confidentiality and security measures
Legal requirements: When disclosure is required by law, regulation, subpoena, court order, or other enforceable governmental request. We will notify you of such disclosure when legally permitted to do so
Protection of rights: When disclosure is reasonably necessary to protect the rights, property, or safety of AMZDOC LLC, our clients, or the public
Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset. We will notify affected users before their personal information becomes subject to a different privacy policy

5. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA, as amended by the CPRA:

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business purposes for collection, and any third parties with whom it was shared
Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions (e.g., information necessary to complete a transaction, comply with legal obligations, or detect security incidents)
Right to Correct: You may request correction of inaccurate personal information we maintain about you
Right to Opt-Out of Sale or Sharing: We do not sell or share (as defined under CCPA/CPRA) your personal information. This right is therefore already satisfied
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes beyond those permitted under CCPA/CPRA
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

How to exercise your rights: Submit a verifiable request to amzdocteam@gmail.com with the subject line "Privacy Rights Request." We will verify your identity before processing any request and will respond within 45 calendar days. If additional time is needed, we will notify you of the extension and the reason.

Authorized agents: You may designate an authorized agent to make a request on your behalf. We may require the agent to provide proof of authorization and may independently verify your identity.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law. Our specific retention periods are:

Active client data: Retained for the duration of the service engagement plus 3 years from the date of last service
Financial and billing records: Retained for 7 years as required by IRS regulations and California tax law
Website server logs: Retained for up to 12 months, then automatically purged
Contact form submissions (non-client): Retained for up to 2 years from date of submission
Analytics data: Governed by Google Analytics' data retention settings (currently set to 14 months)

You may request earlier deletion of your personal data by contacting us (see Section 5). Deletion requests are subject to our legal retention obligations.

7. Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted communication channels (HTTPS/TLS) for all website interactions
Access controls limiting employee and contractor access to personal information on a need-to-know basis
Secure storage of client case files and account credentials
Regular review of data handling practices

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach involving your personal information, we will notify you in accordance with applicable state and federal law.

8. Cookies, Analytics, and Tracking Technologies

Our website uses the following tracking technologies:

Google Analytics 4 (GA4): We use GA4 to collect anonymized website usage data. GA4 may use cookies or similar technologies. Google's privacy policy: policies.google.com/privacy
Server logs: Our web hosting server automatically records standard log data including IP addresses, browser type, requested URLs, and timestamps

We do not use cookies for advertising, remarketing, or cross-site tracking purposes. We do not participate in any advertising networks.

Do Not Track (DNT): Our website does not currently respond to "Do Not Track" browser signals, as there is no industry-standard protocol for DNT. However, our tracking is limited to anonymized analytics as described above.

Opt-out: You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on or by adjusting your browser's cookie settings.

9. Third-Party Links

Our website may contain links to third-party websites or services (e.g., Telegram, Google). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

10. Children's Privacy

Our services are intended for business users and are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete such information.

11. International Users

Our services are primarily offered to users in the United States. If you access our website from outside the U.S., please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer and processing.

We do not specifically target or market to individuals in the European Economic Area (EEA) or United Kingdom. If you are located in the EEA or UK and have questions about how your data is handled, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Material changes will be indicated by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

AMZDOC LLC
1401 21st Street, Suite R
Sacramento, CA 95811
United States
Email: amzdocteam@gmail.com

For privacy-specific requests, please include "Privacy" in your email subject line to ensure prompt routing.